One day, James comes to resquoo with a laptop that his now 92-year-old mom purchased in 1991 (this is 27 years old). Up to now, she uses it to write essays, short stories and other things on this laptop. They decided to change to a more modern computer and tried to get the data off… Continue Reading →
Have you ever realized you were in a dream, but found that you were unable to wake up? That might be how it felt to be a MacBook that a client recently brought us. Most people assume that a laptop has two states: powered on and powered off. Actually, it has five: high-performance, low-performance, sleep,… Continue Reading →
Why is data recovery so complex? With all of the advances in technology, our clients sometimes assume that data recovery should be easier and less expensive than ever. While we at resquoo do benefit from the use of state-of-the-art equipment, techniques, tools, and software, that doesn’t mean our job is simpler than it used to… Continue Reading →
One of our clients received a USB drive at a trade show eight years ago and had been using it to store all her personal documents ever since. In her words, “My life is on there.” Suddenly, when she plugged the flash drive into her computer, the device started getting hot. A burning smell filled… Continue Reading →
We recently handled a Motorola Droid Turbo 2 data recovery case in which the phone had suffered severe liquid damage. The contractor who brought it to us needed the text messages stored on it not for sentimental reasons, but to prove that a client had agreed to pay him for services provided. This was an… Continue Reading →
Another seemingly hopeless case recently came to us: a poor little rose gold 12” 2016 MacBook, in 20 pieces, with liquid damage. Its cables and connectors were ripped, and its port was broken. With no removable storage, there was no obvious way to save the data trapped inside. Worse yet, its owner had already sent… Continue Reading →
For the past two years, our company website (resquoo.me) has remained the same as the day it was first launched, while our company and services continued to grow and expand. In order to better present to our customers what we do at resquoo, we decided to completely revamp and redesign our existing website to provide… Continue Reading →
While vacationing in Vermont this client placed his phone on the roof of his car while securing his kids in the backseat. They started driving and later realized they lost the phone. It was found in the center of town, in the meantime run over by a number of cars. Luckily this client knew about… Continue Reading →
There comes a point in every gadget’s life where it’s time to move on to the better, shinier and faster product. If the older device is broken, there’s always the opportunity to bring it in for one of our various data recovery services, regardless of if it’s a laptop, mobile device, or other device that… Continue Reading →
Everyone has had a computer break, or decided to upgrade when the old one starts showing signs of its age. Let’s face it, when it comes time to transition to a new computer, transferring data from one computer to another can be a real hassle, especially when the older machine is no longer working correctly…. Continue Reading →