Data Recovery for a MacBook: The Story of the Mac That Couldn’t Wake Up

By On 06/27/2018 In Blog, Data Recovery
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Two young women asleep on computer desks

Have you ever realized you were in a dream, but found that you were unable to wake up? That might be how it felt to be a MacBook that a client recently brought us.

Most people assume that a laptop has two states: powered on and powered off. Actually, it has five: high-performance, low-performance, sleep, deep sleep, and powered off. High-performance mode is great for activities like gaming and watching videos but drains battery life quickly. Low-performance mode limits processing speed on the power-hungry motherboard and is therefore a good option to conserve battery life. Sleep mode puts the processor into a low-power state and disables most features. Deep sleep does not allow for any features and only conserves the state of the memory. Powering a laptop off means that no power is being used.

Normally, a sensor determines what state your MacBook is in. For example, a sensor lets your MacBook know to go to sleep when its lid is closed. Unfortunately, shock damage, such as from a drop, can be enough to break the sensor. This can leave the poor MacBook stuck in one state; our client’s MacBook was trapped in sleep mode. Worse yet, the sensor isn’t a part that you can easily replace.

Luckily, after completing the data recovery project, our engineers were able to provide the client with an inexpensive strategy for keeping their MacBook from falling into this coma again: shut it down every time it’s no longer in use instead of just closing the lid.

If you need data recovery for a MacBook, let resquoo come to your rescue. We work with Apple Macs and Windows PCs. Contact us now with the details of your data loss, including what events caused the data loss and any symptoms you’ve noticed, and one of our engineers will respond to you as soon as possible.

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