I had a dual mirrored hard drive that was suppose to keep working even if one drive failed. Both drives failed simultaneously leaving me with over 90,000 images in limbo. The staff at resquoo take over and saved the day. I left with a much more secure backup system and all my images intact. They kept me informed of their progress on a regular basis, gave me a finish date and delivered on time. Even helped set up my new backup system on my iMac.