One day, James comes to resquoo with a laptop that his now 92-year-old mom purchased in 1991 (this is 27 years old). Up to now, she uses it to write essays, short stories and other things on this laptop. They decided to change to a more modern computer and tried to get the data off… Continue Reading →
Have you ever realized you were in a dream, but found that you were unable to wake up? That might be how it felt to be a MacBook that a client recently brought us. Most people assume that a laptop has two states: powered on and powered off. Actually, it has five: high-performance, low-performance, sleep,… Continue Reading →
Why is data recovery so complex? With all of the advances in technology, our clients sometimes assume that data recovery should be easier and less expensive than ever. While we at resquoo do benefit from the use of state-of-the-art equipment, techniques, tools, and software, that doesn’t mean our job is simpler than it used to… Continue Reading →
Another seemingly hopeless case recently came to us: a poor little rose gold 12” 2016 MacBook, in 20 pieces, with liquid damage. Its cables and connectors were ripped, and its port was broken. With no removable storage, there was no obvious way to save the data trapped inside. Worse yet, its owner had already sent… Continue Reading →